Intellectual Property Claim Policy
Last Updated: February 20, 2026
At Psipsistar, we respect the intellectual property rights of individuals, businesses, designers, photographers, artists, and other rights holders. We are committed to maintaining an online store that values originality and responds appropriately to legitimate concerns regarding intellectual property.
This Intellectual Property Claim Policy explains how to report concerns involving copyrighted works, trademarks, product images, logos, written content, designs, or other protected materials that may appear on our website. Our goal is to provide a fair, transparent, and efficient review process for all parties involved.
Our Commitment
We make reasonable efforts to ensure that the content published on our website is used appropriately and respects the rights of others. Intellectual property includes many different forms of creative and commercial work, including but not limited to:
- Product photographs and images.
- Logos and brand identifiers.
- Product descriptions and written content.
- Artwork, illustrations, and graphic designs.
- Packaging designs.
- Trademarks and service marks.
- Original creative works.
If a concern is brought to our attention, we will review the information carefully and take appropriate action when necessary.
Submitting an Intellectual Property Claim
If you believe that material displayed on our website infringes your intellectual property rights, please submit a written claim containing sufficient information to help us investigate the matter.
Your submission should include:
- Your full name.
- Your contact email address.
- A description of the intellectual property involved.
- The webpage URL or product page where the material appears.
- An explanation of why you believe the material infringes your rights.
- Documentation or evidence supporting your claim, when available.
- A statement confirming that the information provided is accurate and submitted in good faith.
Providing complete information allows us to review your request more efficiently and may reduce the need for additional correspondence.
Types of Claims We Review
We review a variety of intellectual property concerns, including but not limited to:
|
Claim Type |
Examples |
|
Copyright |
Images, photographs, written content, artwork, graphics |
|
Trademark |
Logos, business names, product branding, identifying marks |
|
Design |
Original visual designs, packaging, product presentation |
|
Other Proprietary Rights |
Other protected intellectual property interests supported by appropriate documentation |
Each submission is evaluated individually based on the information available at the time of review.
Review Process
Once a claim is received, our team will begin reviewing the reported material. Depending on the circumstances, we may:
- Verify the content identified in the claim.
- Review supporting documentation.
- Request additional information from the reporting party.
- Communicate with the individual or organization associated with the reported content.
- Temporarily restrict access to the material while the review is underway.
- Remove or modify content when appropriate.
Because every claim is different, review times may vary depending on the complexity of the issue and the completeness of the information provided.
Responses to Claims
If content associated with your account or submission becomes the subject of an intellectual property claim, you may be contacted to provide additional information or documentation.
If you believe that a claim has been submitted in error or that you have authorization to use the reported material, you may respond with supporting information explaining your position.
Our goal is to conduct a fair and impartial review before determining the appropriate outcome.
Possible Outcomes
Following our review, one or more of the following actions may be taken where appropriate:
- No action if the claim cannot be verified.
- Request additional documentation from one or both parties.
- Temporary restriction of the reported material.
- Modification or removal of website content.
- Restriction of future content submissions involving repeated concerns.
- Other reasonable actions considered appropriate based on the circumstances.
Each decision is based on the specific information available during the review process.
False or Misleading Claims
We ask that all intellectual property claims be submitted honestly, accurately, and in good faith.
Submitting intentionally false, misleading, or unsupported allegations may delay the resolution of legitimate claims and interfere with our ability to conduct an efficient review process.
Similarly, responses disputing a claim should be truthful and supported by relevant information whenever possible.
Policy Updates
We may revise this Intellectual Property Claim Policy from time to time to reflect updates to our internal procedures, website operations, or content management practices.
The most current version will always be available on this page and will include an updated revision date. We encourage visitors to review this policy periodically to remain informed about our current procedures.
Contact Us
If you wish to submit an intellectual property claim, respond to an existing claim, or ask questions regarding this policy, please contact our customer support team.
Email: support@psipsistar.com
Psipsistar appreciates the creativity and innovation of rights holders and is committed to addressing intellectual property concerns fairly, professionally, and in a timely manner.